Widge.ai — AI-Native Intelligence for Manufacturers and Distributors

Respond to Customers in Seconds, Not Hours

Widge is an intuitive AI agent for manufacturers and distributors. Ask naturally for technical answers, get real-time information through your connected APIs, and turn PDF and Excel POs into ERP-ready draft orders.

We focus on automating mundane tasks and providing personalized support so your team can spend more time helping customers.

“Widge exceeded every expectation. Secure, responsible AI that delivers immediate, measurable impact. Widge is the first software product that started paying off on day one, and our team relies on it regularly. It's changed how we work.”

— Eric Jenkusky, CEO T.J. Clark International

Widge Answers Questions Instantly

Straight from your spec sheets, PDFs, and support documentation

Disconnected ERP / CRM / Docs

Critical data lives in silos, making support slow and error-prone.

Too Many Suppliers to Know

Distributor reps cover many suppliers and OEMs, but cannot know every product spec the way each manufacturer does.

Spec-Heavy Products

Complex catalogs with thousands of SKUs and technical specifications.

Tribal Knowledge Dependency

Expertise locked in the heads of a few veteran employees.

AI Built for Manufacturers and Distributors

Widge.ai is purpose-built to handle the complexity of industrial support, across every supplier and product line

Your Context

Combines your documents with real-time ERP and CRM information through customer-authorized APIs.

Stop Re-Keying Data Into Your ERP

Widge turns PDF and Excel POs into ERP-ready draft orders. Your team approves, and Widge submits them to your ERP. No manual re-keying and no integration work for your team.

Customer Enabled Support

Help every distributor rep become a knowledgeable technical resource across the suppliers and OEMs they represent.

Automate Workflows

Not just chat—Widge can look up orders, check inventory, and initiate transactions.

Secure by Design

Widge is a ready-to-use AI agent — an agent in a box, not a custom build — that connects to your existing systems through authorized APIs and is live in about 48 hours. It works only through the access you authorize, so your ERP stays the source of truth.

Authorized APIs Only

Widge connects through customer-authorized APIs and never accesses customer databases directly.

Only the Permissions You Grant

Integrations use only the API permissions you grant. Widge does not require unrestricted admin access to your ERP.

Credentials Kept Separate

Credentials and integration secrets are stored separately from customer knowledge.

Human Approval Built In

High-impact actions, such as submitting orders, require human approval.

Audit Trail and Access Controls

A full audit trail of conversations, sources, tool calls, and actions, with role-based access for admins, internal users, distributors, and customers.

Encrypted, Isolated, US-Hosted

Data is encrypted in transit and at rest, logically isolated per customer, and hosted in the US. CMMC Level 1 self-assessed, with SOC 2-aligned controls.

From Data to Answers

Your Data Sources

Documents and Manuals

Spec sheets, technical drawings, and product catalogs, even the messy PDFs and scanned files most tools can't read

ERP Systems

Real-time inventory, pricing, and order information retrieved through your ERP API

CRM Data

Customer history and account context, so every answer is personalized, not generic

Widge.ai

What You Get

Accurate Answers

96% technical accuracy, with source citations so your team can verify every response

Order Transactions

Purchase orders and BOMs parsed into ERP-ready draft orders, submitted after your team approves.

Support Automation

Routine questions handled instantly, freeing your team for the conversations that actually need a human

Real Results for Real Manufacturers

Sales Acceleration

Turn support interactions into revenue opportunities.

Faster Order Turnaround

Slash the time from inquiry to fulfilled order.

Increased Customer Self-Service

Empower your network to find answers independently.

Reduced Support Workload

Free your team from repetitive, low-value tasks.

Trusted by Manufacturing Leaders

Safe, governed AI with built-in guardrails, human oversight, and complete traceability

Customers include CD Hardware, Davis Sign & Awning, ODMX, and T.J. Clark International.

96% Answer Accuracy

Across technical product queries

48hr Setup Time

From kickoff to live deployment

A Memory Built for Manufacturing

Widge remembers the context of each conversation — the customer, the product, and the problem — along with your product structure, document types and revisions, and account information, so follow-up questions just work and the right answer is easier to find.

Follow-Up Questions Just Work

Widge keeps conversational context, so users can ask follow-up questions without re-explaining the customer, product, or problem.

Product and Account Context

Widge uses product structure, metadata, document type, revision information, and account context to find the right answer.

Current Approved Documents First

When multiple versions exist, Widge prioritizes the most current approved document version.

Enterprise-Grade AI at a Price That Makes Sense

• Professional plan at $20 per user per month
• 14-day trial at $0
• No setup or onboarding fees
• No long-term commitment for standard plans
• Live in about 48 hours

Ready to Modernize Your Support?

See how Widge.ai can transform your customer support and accelerate sales